Shipping
Casa Vanilla Candle Co. accepts orders 24/7
Please note: During the summer months, we ship only on Monday through Wednesday.
Shipping
Orders are usually processed within 5-7 business days from the time the order is placed. The order ship date does not count as a day in transit. Also, a common misconception is that choosing USPS Priority Mail means your package will ship in two business days. Please note: USPS transit times are not a reflection of our production time.
Signature confirmation
All order will require a signature confirmation at the time of delivery. Please, expect USPS to leave a notice of attempted delivery on your door or mailbox. Please make arrangements to retrieve your package from your local post office where it should be held.
Return Policy:
If you are not satisfied with your order due to a quality issue, please contact us within 5 days so we can resolve the issue immediately.
Local Pick Up:
Please allow 48 hours for local pick-up orders to be ready. Please email us at casavanillacandle@gmail.com if you would like to check on the status of your order.